IT Engineer in CISCO Raleigh, NC, United States

Additional Location(s) or Information: Research Triangle Park
Job Category: Information Technology
Level of Experience: Entry Level
Requisition #: R992771

Description:
IT Engineer

The Business Entity

Transform how Marketing is done at Cisco. Use data and analytics to drive decisions for Marketing programs. It is no longer just about the art of Marketing. It is now a combination of art & science where we combine Marketing and Analytics to reach our potential customers.

The Team
Come join the exciting world of Marketing IT. We are seeking an experienced IT Engineer having vast experience in Cisco Marketing domain responsible for end-to-end development and defining scalable and simplified IT solutions in the Marketing Automation Platform (MAP) space.

Role & Responsibilities
The ideal candidate will have experience working with cross functional teams and should have technical, analytical, and communication skills as well have exceptional interpersonal and team skills. The engineer will work with stakeholders across all business units to help define business processes and specify solutions which enable the Marketing business to become more efficient. The candidate should be able to negotiate with stakeholders and manage expectations.
● Analyze technical requirements and Write functional and technical design documentation.
● Design, Development and end-to-end testing of enterprise applications and their SOA integration flows.
● Propose solutions/options for new capabilities / technical issues impacting a production implementation.
● Troubleshoot and analyze a technical problem, report on findings - present/articulate a solution approach, execute the on-hands implementation of the solution if necessary.
● Taking ownership of installations, configuration, upgrades and patching of IT software applications.
● Plan and execute Knowledge Transfer processes to Production Support and QA teams.

Technical Skills:
● Oracle Eloqua Configuration and API/Oracle Marketing Cloud.
● UNIX/Linux, Shell scripting.
● Oracle DB, SQL,PL/SQL , ETL tools and frameworks.
● Production experience with high performance, large transactional volumes, SOA client implementations (service consumers) with service-oriented architecture (SOA), or Message Oriented middleware (MOM) architectures.
● Experience with foundational integration technologies and protocols: RESTful web APIs, SOAP protocol, XML and JSON standards and their programmatic processing approaches.
● Experience with Cloud services integrations from on-premise enterprise application and database endpoints.
● Experience standard software SDLC toolsets and methodologies as well as Agile development practices.
● Experience in administering J2EE app servers & web servers.
● Experience in implementing or integrating toolsets that support enterprise Marketing operations.

Minimum Qualifications
● Requires BS/BA degree or equivalent
● 2+ years related industry experience in IT Engineering, preferable experience of developing on global and large projects.

Desired Skills
● Salesforce.com and/or Force development experience desired
● Ability to apply independent and sound judgment to solve complex business problems.
● Works independently with only minimal supervision required and can lead cross-functional teams to complete projects and major initiatives using judgment, experience and leadership skills.
● Superior written, oral, presentation and interpersonal skills.
● Excellent solution delivery management, organization, negotiation and decision-making skills.
● Experience approaching challenges from multiple views (theater, functional, executive, big picture).
● Must have a strong commitment to teamwork and collaboration.
● Ability to ask the right questions.
● Organized and detail oriented.

About Cisco
The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco. 

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