Al-Hoty Groups Saudi Arabia Required NOC Engineers

The Network Operation Centre (NOC) have three main roles:
1. to ensure maximum possible service availability and performance
2. to provision customer network services on core equipment
3. to provide support services for Engineering and other technical teams

Duties and Responsibilities:
• Manage and maintain the STC Monitoring Systems (these report on the status and performance of STC's network, ISP services and facilities).
• Fault handling and escalation (identifying and responding to faults on STC's systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
• Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services).
• Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing.
• Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at STC POPs).
• Facilities provisioning (installing racks, setting up power, installing Ethernet, fiber and console cabling, remote power and KVM).
• Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations.
• Development of knowledge and skills in network and system administration, particularly with regard to STC's own architecture and platforms.
• Tier 3 Support for co-location, customer backup network and ISP services.

Candidate Pre-Requisites:
· Must be a fresh engineering graduate (B.E./B.Tech) in Telecommunications/Electrical/Electronics/Instrumentation or less than one year experience. (Please specify as YES/NO in your reply while sending your CV)

· Must be from Riyadh or Jeddah (Please specify as YES/NO)

· Must have CCNA certification (Please specify as YES/NO)

· Must have transferable Iqama (Please specify as YES/NO)

Please forward your CV to jobsinsaudi265@gmail.com